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Reservations in the:

+34 687 564 504

Additional Information

RESPONSABLE

Identity: ANA B. MORALA DELGADO (hereinafter, HOTEL RURAL ASTURA)
NIF: 10.895.410-B
Postal address: Plaza de la Iglesia, 6. 24217 Villacelama (León)
Telephone: +34 687 564 504
Email: info@asturarural.com

PURPOSE AND BASES OF LEGITIMATION

HOTEL RURAL ASTURA treats the information you provide us with the following purposes:

1.- Send you the requested information about our services using any means, including electronic and instant messaging applications. The basis that legitimizes the treatment is the execution of pre-contractual or contractual measures.

2.- Attend and manage the suggestions, claims and other queries that you make through the corresponding form or by email or by phone. The basis of legitimation is the consent of the interested party that you grant us at the time of accepting the Privacy Policy of this website unless the query is related to the requested / contracted service in which case the basis that legitimizes the treatment is the execution of pre-contractual or contractual measures.

3.- Website maintenance. The basis of legitimation is the legitimate interest to allow communication between the equipment and the network, to provide the service requested on the website. This purpose corresponds to the need for the company to display content on its website and improve the usability of the users who access it.

4.- Management of publications on our social networks, in the event that you decide to become a follower on our social network pages, or you have given your consent for your data to be published on them. You consent that your personal data be treated in the way in which each of these social networks allows it depending on their technique, as well as their own terms and conditions, and will not be used for purposes other than those provided by the networks themselves social networks and within the platform and / or environment thereof. In the following links you can expand the information:

Facebook: http://www.facebook.com/policy.php?ref=pf

You also consent to our access to the data contained in your profile, that we can send you commercial communications through the internal messaging of the social network, and that an event created by us may appear published on your wall, (in the case of Facebook ) or in other main sections of other social networks. You can stop following us on our social networks using the tools that they provide. We inform any interested party whose personal data may appear on the social networks whose profile we have open, the possibility of exercising their rights as specified in the RIGHTS section. The basis of legitimation is the consent of the interested party that you grant when you become a follower of our social networks.

5.- Our website is being measured with Google Analytics, as a web analytics platform. This tool allows you to analyze the information received (eg, number of visits received and their duration, behavior on the page, etc …) and based on it, improve your user experience.

More information about the Google Analytics Privacy Policy at http://www.google.com/intl/es_ALL/privacypolicy.html

The basis of legitimation is the consent of the interested party that you have granted when accepting our Cookies Policy.

In addition, the processing of your personal data is legitimized for the fulfillment of legal obligations.

DATA CONSERVATION PERIODS

The personal data provided will be kept for the specified period according to the following criteria:

The fulfillment of the legal obligations of conservation of the data;
The duration of the contractual and / or professional relationship and attention to any responsibilities derived from said relationship and
The request for deletion by the owner of the data in the cases in which it proceeds.

Your data will remain blocked for the attention of judicial, administrative or fiscal claims, during the periods that result from the applicable legislation.

RECIPIENTS

The data may be communicated to:

Entities related to the Data Controller,
Entities necessary for the provision of the contracted service;
Precise banking entities for the collection of the contracted services;
Our treatment managers, that is, the service providers who have to access your personal data for the development of their functions;
The competent authorities and bodies in compliance with the corresponding legal and fiscal obligations.

In compliance with the principles of information and transparency, it is made known that these third parties are:

Spanish Data Protection Agency (AEPD): It is a government agency in which matters within its competence are processed. It is located in C / Jorge

Juan, 6. 28001 – Madrid and its privacy policy can be seen at http://www.agpd.es/portalwebAGPD/privacidad_aviso_legal-ides-idphp.php

Bizum: mobile payment solution. Privacy Policy: https://bizum.es/cookies-de-la-app / https://bizum.es/politica-privacidad

Google: company with which you have contracted various services (Android operating system with Google applications, Google search, Gmail, Google Drive, Google Maps, Google Chrome, Google Analytics, You Tube). These services are provided by Google LLC, located in Mountain View, California, United States of America. They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://cloud.google.com/security/gdpr/resource-center . If you want more information about its privacy policy, you can consult: https://policies.google.com/privacy

https://www.whatsapp.com/legal/updates/privacy-policy/?lang=es

In addition, some of its services are provided by GOOGLE IRELAND LIMITED (located in Ireland).

Microsoft: company with which you have contracted various services (Office, Microsoft Teams, Outlook, OneNote, …). This service is provided by Microsoft Corporation, located in Redmond, Washington, United States of America. They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://docs.microsoft.com/es-ES/microsoft-365/compliance/gdpr?view=o365-worldwide . To obtain more information about its privacy policy, go to https://privacy.microsoft.com/es-mx/privacystatement

https://docs.microsoft.com/es-es/compliance/regulatory/offering-eu-model-clauses

CookieFirst: is a solution for cookies and online tracking that complies with the consent and information requirements of the Directive on privacy and electronic communications and the General Data Protection Regulation (GDPR). More information about CookieFirst’s Privacy Policy at

https://cookiefirst.com/legal/privacy-policy/

Apple: entity with which the provision of various services has been arranged. Apple Distribution International (Ireland) uses the approved Standard Contractual Clauses for the international transfer of personal information collected in the European Economic Area and in Switzerland. As a multinational company, Apple has a number of legal entities in various jurisdictions that are responsible for the personal information that they collect and that is processed on their behalf by Apple Inc. Apple complies with http://www.redipd.es/actividades/encuentros /XI/common/Ponencias/P3_IFAI_SISTEMA_CBPRs.pdf. The APEC CBPR system provides a framework for organizations to ensure the protection of personal information that is transferred between APEC participating economies. You can check their privacy policy at https://www.apple.com/legal/privacy/es

Facebook: Tool used as a social network and for the purpose of connecting with the owner of the data. The service is provided by the company Facebook Ireland Ltd., its servers are in the United States. They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://www.facebook.com/legal/terms/dataprocessing . Its privacy policy can be consulted at https://www.facebook.com/business/gdpr . With this tool, the advertising that can be carried out on WhatsApp and / or Instagram is also managed, as well as the analysis of data and statistics for a possible segmentation of advertising.

https://es-la.facebook.com/legal/EU_data_transfer_addendum

WhatsApp: Tool used for communication with users, buyers, clients and participants through the company WhatsApp Ireland Limited (for those located in Europe), you can contact them through the link https://www.whatsapp.com/contact/?subject = messenger and its privacy policy can be seen at https://www.whatsapp.com/legal?eea=1#privacy-policy

Telegram: tool used to communicate with users through the company Telegram Messenger Inc. Located outside the European Economic Area. However, if users reside in a country of the European Economic Area (EEA), Telegram, being outside the EEA, has designated one of its group companies based in the EEA, Telegram UK Holdings Ltd (71-75 Shelton Street , Covent Garden, London, England, WC2H 9JQ), as a representative to whom you can address any problem you have related to the processing of personal data. In addition, your consent will be requested in order to be used. For more information at https://telegram.org/privacy#3-what-personal-data-we-use

If this information is illegal, the requested service will not be processed.

You are responsible for the veracity of the data communicated.

SOCIAL NETWORKS

If you access our social networks, we can process the data obtained through them, if you have authorized it by accepting their corresponding terms and conditions.

COOKIES

HOTEL RURAL ASTURA will only use cookies when you have previously consented to do so, being able to access, where appropriate, the information provided by them.

For more information, visit our Cookies Policy.

RIGHTS

Anyone has the right to obtain confirmation as to whether the HOTEL RURAL ASTURA is treating personal data that concerns them, or not.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. HOTEL RURAL ASTURA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

You can exercise your rights by requesting it in writing, and together with a photocopy of a reliable document that proves your identity (being valid ID, passport, driving license or residence card) at the following postal address: Plaza de la Iglesia, 6. 24217 Villacelama (León) or by email info@asturarural.com

Likewise, you can file a claim with the Spanish Data Protection Agency in the event that you have not obtained satisfaction in the exercise of your rights. You can contact her at the address www.aepd.es

The Rights that assist you are:

Right to request access to personal data relating to the interested party,
Right to request its rectification or deletion,
Right to request the limitation of your treatment, and to
Right to object to treatment,
Right to data portability.

Finally, you have the right for HOTEL RURAL ASTURA, as the data controller, to give you your personal data in a commonly used and machine-readable format and / or to transmit them to another controller.

CONFIDENTIALITY IN THE TREATMENT

All the staff of the HOTEL RURAL ASTURA are informed about the legal requirements regarding data protection and privacy, and are committed to maintaining the duty of secrecy regarding the data processed in accordance with the provisions of the personal data protection regulations.

Your data will be treated confidentially.

SAFETY IN THE TREATMENT

HOTEL RURAL ASTURA complies with the security measures required by the personal data protection regulations.